📜 Privacy Policy for Trackovo
Effective Date: August 22, 2025
Last Updated: August 22, 2025
Trackovo (“we,” “our,” or “us”) operates the Trackovo mobile and web application (“Service”). This Privacy Policy explains how we collect, use, share, and protect your information when you use Trackovo.
By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
Name, phone number, email address, company details, and role (e.g., contractor, purchase manager, employee).
Login credentials for account authentication.
b) Project & Business Data
Material requests, deliveries, machines & tools usage, expenses, workforce attendance, and other entries created in Trackovo.
c) Usage & Device Information
Device type, operating system, IP address, crash logs.
App usage data, preferences, and analytics.
d) Location Data
Approximate or precise location (if you enable GPS features, e.g., site attendance tracking, delivery verification).
e) Third-Party Data
Data from integrated services (e.g., Firebase, Google Authentication, payment providers, or cloud storage).
2. How We Use Information
We use the information to:
Provide and improve Trackovo services.
Manage projects, materials, workforce, and vendors.
Authenticate accounts and secure access.
Send alerts, approvals, and updates.
Generate reports and analytics.
Ensure legal compliance and prevent fraud.
3. Sharing of Information
We do not sell your personal data. Information may be shared only in these cases:
Service Providers: Firebase, Google Cloud, analytics, and payment processors that support app operations.
Legal Compliance: If required by law, regulation, or legal request.
Business Transfers: In case of merger, acquisition, or restructuring.
With Consent: When you explicitly agree (e.g., sharing reports with vendors or clients).
4. Data Retention
Your information is kept as long as your account is active or as required for legal/business purposes. You may request deletion of your account and data at any time.
5. Data Security
We use encryption, authentication, and limited-access controls to protect your data. While we take strong measures, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your data.
Request portability of your data.
Restrict or object to processing.
Withdraw consent (e.g., disable location tracking).
To exercise these rights, contact us at developer@trackovo.app.
7. Cookies & Tracking
Trackovo may use cookies, analytics, and local storage to improve functionality and performance. You can disable cookies in your browser/device settings, but some features may not work correctly.
8. Children’s Privacy
Trackovo is designed for professional use and is not intended for individuals under 13 years of age (or the minimum legal age in your country). We do not knowingly collect data from children.
9. International Data Transfer
Your data may be transferred to and processed in other countries. By using Trackovo, you consent to such transfers under applicable laws.
10. Updates to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: developer@trackovo.app